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Can Customers Text Koenig Equipment?

Reach us by SMS text for fast, flexible support at the main store phone number.

Yes, Customers can text Koenig Equipment directly using the main phone number of their local store. This feature makes it easy to connect for questions, service requests, and especially for parts orders.

Find your nearest store and phone number > 

 

How to Text Koenig Equipment

  • Text the same main phone number listed for your nearest Koenig Equipment store location to start a conversation with the team. This number is the same one used for voice calls.

  • You'll get a prompt follow-up requesting you select the option that fits your needs best

 

What Can Be Handled By Text?

Customers can use SMS/text messaging to:

  • Ask general questions about products, services, or equipment availability.

  • Initiate a request for service or support from the location nearest to them.

  • Get fast responses from real, local team members ready to help with equipment, parts, or service needs.

 

Why Use Text Messaging with Koenig Equipment?

  • Convenience: Get answers without having to wait on hold or work around busy schedules. Messages are responded to promptly by knowledgeable staff.

  • Efficiency: Parts orders and follow-up questions are handled quickly—just snap a photo and text it in for the fastest service.

  • Flexibility: Text as needed, at any time, whether placing an order or requesting support for your equipment.

 


Common Questions

Q: Is texting available at every Koenig Equipment location?
Yes, all stores in Indiana and Ohio accept texts at their main phone numbers. For parts orders, use the dedicated numbers for your state.

Q: Can photos be sent by text?
Yes! Sending a photo of the part or equipment helps get you the right solution faster.

Q: Who responds to texts?
Local Koenig Equipment staff respond directly, ensuring personal, expert support every time.