Contacting our billing department

If there are questions about an invoice, payment, or anything related to a billing account at Koenig Equipment, our dedicated billing department is ready to help. Reach out directly to ensure fast and accurate answers.

Contacting Billing Support

For help with:

• Invoices or payment status

• Account balances or statements

• Questions about billing charges or account activity

• Making a payment or setting up payment arrangements

The best way to contact the Koenig Equipment billing and accounts receivable team is by email:

Email:
accountsreceivable@koenigequipment.com

Customers can expect a prompt and helpful response during regular business hours.

What Information to Include in Your Email

To get the fastest support, include:

• Name or business name on your account

• Invoice number or account number (if available)

• A brief description of the question or issue

• Contact phone number, if a call-back is preferred

Common Billing Questions

What if I can’t find my invoice?
Reach out with name or business details, and the team can provide digital copies or mailing information.

How do I update my payment method?
Include updated payment details or let the billing team know you’d like to arrange a secure update by phone.

Who do I speak to for past due balances?
The accounts receivable team at the email above will review the account and work out options with you.

The billing team’s goal is to make the process smooth, stress-free, and supportive no matter the question.

For a quick response and a helpful team ready to assist, contact the billing department today at accountsreceivable@koenigequipment.com.