How to Find and Order Parts Using the Equipment Mobile App

Finding and ordering the right equipment parts is simple and convenient with the Equipment Mobile app. Follow these easy steps to locate, identify, and purchase parts so your operation stays running smoothly.

Getting Started in the App

• Open the Equipment Mobile app and log in to your account.

• Select your piece of equipment from your inventory list to view its details.

Using the Resources Tab

• Tap the Resources tab within your equipment details.

• Select View Diagram and Order Parts to access all available parts for your machine.

Navigating Categories

• Browse through the parts categories listed to find the system or component you need.

• Each category displays a clear diagram with corresponding parts listed beneath for simple identification.

• If you’re unsure which category contains your part, use the search bar at the top to quickly locate it.

Viewing Diagrams and Parts List

• Inside each category, you will see an interactive diagram alongside a list of parts, making it easy to match the part you need to the correct component.

• Tap on a part from the list for additional details and to check compatibility if available.

Adding Parts to Your Cart

• When you’ve found your part, tap Add to Cart.

• Review the items in your cart before proceeding to checkout to verify accuracy.

Completing Your Order

• From your cart, choose your preferred delivery option:

  • Ship to your location for convenient delivery.

  • In-store pickup at a Koenig Equipment location near you.

• Finalize your order by following the on-screen prompts for payment and receipt.

Helpful Tips

• Use visual diagrams if you’re unsure of a part number—match it to the diagram for confidence before ordering.

• If you need assistance, Koenig’s customer service team is always ready to help you navigate the app or answer questions about your order.

Frequently Asked Questions

• Do I need an account to order parts in the app?

  • Yes, logging into your account ensures your equipment is linked and orders are tracked for service history.

• Can I check if a part fits my equipment?

  • Yes, parts compatibility details are available in the diagrams and listings.

• How do I arrange for pick-up?

  • Select the in-store pickup option during checkout and choose your preferred Koenig Equipment location.