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How can I get service done at my location?

Get On-Site Equipment Service from Koenig Equipment

If you need maintenance or repairs for your John Deere or other equipment at your location, Koenig Equipment offers convenient on-site service through our expert Mobile Maintenance Team. Learn how to request field service and what to expect from our team.

How to Request On-Site Service

  • Contact the Service Manager at your nearest Koenig Equipment location.

  • Provide details about your equipment, the issue, and your location.

  • The Service Manager will gather your information, confirm your requirements, and initiate a work order.

  • Koenig’s Mobile Maintenance Team dispatcher will schedule a technician to come to your site for service or repairs.

What Services Are Available On-Site?

  • Emergency breakdown repair

  • Preventative maintenance

  • Diagnostics and troubleshooting

  • Seasonal equipment inspections

  • Warranty service (where applicable)

  • Equipment setup and calibration

 

What areas are covered for on-site service?

Koenig Equipment provides field service throughout our dealership network area. Contact your nearest location to confirm coverage or understand if we can serve you where your equipment is located.

What types of equipment can be serviced on-site?


We service John Deere tractors, combines, mowers, compact construction equipment, and several other brands. Call to confirm your equipment is eligible.

Is there a travel or service call fee?


A travel fee may apply depending on your location and the type of service requested. Your Service Manager will provide details when scheduling.

Tips for a Smooth Service Experience

  • Have your equipment make, model, and serial number ready.

  • Clearly describe the issue or maintenance needed.

  • Ensure the equipment is accessible for the technician’s arrival.

  • Ask about estimated arrival times and service duration.

Why Choose Koenig Equipment for Mobile Service?

  • Certified technicians with specialized John Deere training

  • Fully equipped service vehicles for fast, reliable repairs

  • Genuine OEM parts and advanced diagnostic tools

  • Flexible scheduling to minimize downtime

 

Need to schedule service? Call a store or fill out our contact form online to get started.